Check-in is possible from 3 o'clock.
Check-out is till midday.
Due to its location in the city, the hotel offers only 3 parking spaces, which cannot be reserved. There are two public car parks nearby:
Due to its historical architecture, the building, which is over 100 years old, does not have an elevator.
The hotel has no air conditioning.
The reception is open 24 hours a day.
Breakfast is not included in the room price. The breakfast price is € 11,00 per person.
Breakfast is served daily from 6:30 to 10:30.
WLAN is available free of charge throughout the hotel.
Children up to 12 years stay free of charge in their parents' room. A free cot is available for toddlers.
Pets are not allowed in the hotel.
The Hotel City House is a pure non-smoking hotel.
The following means of payment are possible: Cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club.
The city of Hamburg charges a culture and tourism tax for hotel accommodation, which is included in the room price.