Questions & Answers

Check-in is possible from 3 o'clock.

Check-out is till midday.

Due to its location in the city, the hotel offers only 3 parking spaces, which cannot be reserved. There are two public car parks nearby:

• Hammerbrookstr. 1, 20097 Hamburg, parking fee: € 13,00/day maximum, opening hours: 6:30 - 24:00, distance: 5 minutes to walk.
• Hühnerposten 1-2, 20097 Hamburg, parking fee: € 12,00/24 hrs, opening hours: 4:00 - 22:00 (exit possible at any time), distance: 10 minutes to walk.

Due to its historical architecture, the building, which is over 100 years old, does not have an elevator.

The hotel has no air conditioning.

The reception is open 24 hours a day.

Breakfast is not included in the room price. The breakfast price is € 12,00 per person.

Breakfast is served daily from 6:30 to 10:30.

WLAN is available free of charge throughout the hotel.

Children up to 12 years stay free of charge in their parents' room. A free cot is available for toddlers.

Pets are not allowed in the hotel.

The Hotel City House is a pure non-smoking hotel.

The following means of payment are possible: Cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club.

The city of Hamburg charges a culture and tourism tax for hotel accommodation, which is included in the room price.