For your stay
Flexible cancellation
Best price guarantee – Always at the best price with us
Free WiFi
When is the hotel room ready for occupancy on the day of arrival?
Check-in is possible from 3 pm.
When must the hotel room be vacated on the day of departure?
Check-out is until 12:00.
Is a parking space available?
In terms of city location, the hotel offers only 3 parking spaces, which cannot be reserved. There are two public car parks nearby:
Hammerbrookstr. 1, 20097 Hamburg
Parking fees: € 13.00/24 hrs.
Opening hours: 6:30 - 24:00
Distance: 5 minutes on foot.
Hühnerposten 1-2, 20097 Hamburg
Parking fees: € 12.00/24 hrs.
Opening hours: 4:00 - 22:00 (exit possible at any time)
Distance: 10 minutes' walk.
Is there a lift available?
Due to the historic architecture, the building, which is over 100 years old, does not have a lift.
Is air conditioning available?
The hotel does not have air conditioning.
.At what times is the reception desk staffed?
The reception is staffed 24 hours a day
.Is breakfast included in the room rate?
Breakfast is not included in the room rate. The breakfast price is € 12.00 per person.
Breakfast is not included in the room rate.What are the breakfast times?
Breakfast is served daily from 6:30 to 10:30 a.m.
.Is there WiFi in the hotel?
WiFi is available free of charge throughout the hotel.
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Does the full price have to be paid for children?
Children up to 12 years stay free of charge in their parents' room. A free cot is available for infants.
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Are pets allowed?
Pets are not allowed in the hotel.
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Are there smoking/non-smoking rooms?
The Hotel City House is a purely non-smoking hotel.
What payment options are available?
The following means of payment are possible: cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club.
Are there extra fees?
The city of Hamburg charges a culture and tourism tax for hotel accommodation, which is included in the room rate.
